What does the USA Softball Accident policy cover?
This policy provides coverage for medical expenses that you incur as a result of your participation in supervised USA Softball Team activities. The policy provides up to $250,000 in Accident Medical Expense protection, subject to a deductible and 90/10% coinsurance. Treatment and medical expenses are covered for 52 weeks from the date of injury. This is a supplemental policy purchased by the USA Softball for the benefit of its members to help minimize your out of pocket expenses if you are injured playing softball. The coverage is subject to the limits, conditions and exclusions of the policy and is not designed to cover “everything.”
Are there guidelines under the policy for getting treatment and submitting a claim form?
For claims to be eligible for coverage, you must seek medical treatment within 60 days from the date of injury. The USA Softball claim form must be submitted to Bollinger within 90 days from the date of injury.
What happens if I have my own primary medical insurance?
Accident medical expenses are covered under the USA Softball Accident policy on an Excess Basis, meaning that benefits will only be paid under this plan after your own personal or group insurance has paid out its benefits. Once you have submitted the claim to your primary insurance plan, you can submit any remaining balances or out of pocket expenses to the USA Softball Accident plan. Send your itemized bills and EOB’s (explanation of benefits) from your primary carrier with a completed Bollinger/USA Softball claim form to Bollinger to have your claim processed. Please note: It is very important that you follow your primary insurance carrier’s eligibility criteria (e.g., to be treated in-network, if required by HMO, etc) in order for your claim to be eligible for coverage under the USA Softball Accident plan.
What happens if I have no other insurance?
If you have no other insurance, USA Softball insurance coverage is primary subject to the deductible, coinsurance and other policy limitations. Send the itemized bills from your doctors or hospitals along with a completed Bollinger/USA Softball claim form to Bollinger to have your claim processed.
Is there a deductible or coinsurance on the USA Softball Accident plan?
Depending on the plan selected, Individually Registered JO players and their coaches may have a $0 or $250 deductible, while Adult players have a $500 deductible. JO players covered under the Team Insurance Plan have a $250 deductible and Adult players have a $500 deductible. The deductible applies regardless of whether you have other insurance or not. In addition, the policy has a 90/10% coinsurance clause. This means that after you meet the deductible (if any) for medical services, the USA Softball Accident insurance pays 90% and you are responsible for the remaining 10%.
How can I make sure that my claim gets paid as quickly as possible?
The most important thing you can do is to fill out the claim form completely and have it signed by a league official and your USA Softball State Commissioner. Incomplete claim forms are the most common reason for delays in the claims process. Another way to avoid delay is to provide Bollinger with itemized bills (a “HCFA-1500” is the standard form used by doctors and dentists, “UB-04” or “UB-92” are the standard form used by hospitals). And if you have primary insurance, you will need to include the explanation of benefits form (EOB) from your primary health insurance carrier.
Claim Forms: Please contact the Bollinger USA Softball Department at 1-800-526-1379
What if I forgot my username or password?
In order to keep your registration on schedule, DO NOT
CREATE A NEW PROFILE, as this will only delay the process. Go to the login screen and click the “Need
help logging in?” link. On the next page enter your email address and click the Submit button. If the
email address is found in the system you will receive an email from USA Softball that will have a link that
will allow you to change your password. (You can also change your username on that same screen.)
What if I never receive the email to reset my password? Please submit a ticket through the
RegisterUSASoftball homepage explaining the issue. Please provide your email address when you submit the
What if I receive the message “your email is already in use”?
First check and make sure that another person is NOT using your email address in the system, such as your child or spouse. The best way to do this is to login with the account for the specified email address. If you do not know the login information click on the “Need help logging in?” link to reset the password for that email address. However in order to do this you’ll need access to that email account.
If another family member is using your email address, then either create a new email account for you or
for the other family member so that you can use different email addresses. The system only allows one
email address per person, and will NOT allow duplicate addresses. Your unique email address is the
system’s way of identifying you. If you do not have an email account, you may go to www.yahoo.com;
www.gmail.com; or to obtain a FREE email account.
How do I register my team?
What is the difference between a standard roster and a championship roster?
A Standard roster is one that a coach will use for all invitational tournaments.
Some associations allow players on multiple Standard rosters. Check with your local USA Softball association.
A Championship roster will freeze your team’s players onto one roster for Championship play
such as National Qualifiers, State Tournaments, Regional Tournaments, and National
Tournaments. Only a local USA Softball Commissioner can move a player that is on an approved
How do I create an invoice for my team’s registration?
After you enter all of your players and coaches, click the “Generate Invoice Preview” and review the information on the screen that follows. If the information looks correct click the “Create Invoice” button to create the invoice. A box may display to create an invoice and to choose roster type (standard or championship) if the local USA Softball association allows this option. When you send the invoice to your local USA Softball Commissioner, be sure to include your payment and any required copies of birth certificates and background check consent forms.
I made a mistake when I created the invoice and the registration charges and insurance deductibles are incorrect. How do I change the invoice?
A team administrator can make any changes to the team or roster as long as the team is in “Pending” status. If you’ve already submitted your roster, and the invoice has been created, you will need to contact your local USA Softball Commissioner and ask him to VOID the invoice. After the invoice is voided you may make the necessary changes to your registration, and create a new invoice by clicking the “submit and create invoice” button again.